262 Reviews Found
Confirmed Sales Customer
Overall, the purchase experience was very satisfactory and the staff very helpful and pleasant. Love the Terrain and would certainly encourage others to buy GMC.
Anthony D.
PARSIPPANY
Business Response
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi, we are so pleased you enjoyed your visit to Frank's GMC! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
On time amazing service with super friendly staff.
Piotr S.
BROOKLYN
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Always a pleasure , on time, fast and great service and always very friendly
Don S.
LYNDHURST
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi there, thank you for taking the time to leave a review for us at Frank's GMC. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Confirmed Sales Customer
The whole process was quick and easy and they gave me the best deal. Khaled was extremely patient with me and helpful.
Jan K.
LYNDHURST
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Kalhed and everyone at Franks GMC were terrific. I have a GMC dealership less than 1 mile from my house but instead i drive 25 miles to Franks because they have been taking care of me and my family for the past 8 years and we followed Kalhed there.
Richard H.
UPPER SADDLE RIVER
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
I was happy with my salesmen klaled Maark This was my 2nd purchase with him .He is knowledgeable n no pressure person which made my purchase easy
Aldo C.
WAYNE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Great working with Frank’s GMC as always!!! Khaled is super friendly and makes the buying process seem less and super easy!!! It’s not even like buying a car!! I can’t thank Khaled enough
Erik A.
BRIDGEWATER
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
As always, easy to deal with the service staff, fast turnaround, courteous, knowledgeable!
Lisa N.
CEDAR GROVE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Quick Clean and efficient. Well organized and exceeded my expectations.
Salvatore Z.
SADDLE BROOK
Business Response
Hi, we are so pleased you enjoyed your visit to Frank's GMC! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Confirmed Service Customer
Was able to wait for the service was done in n hour
Alan H.
RUTHERFORD
Business Response
Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
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Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
Great customer service car was repaired within reasonable time.
Jasmine C.
KEARNY
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Service at Frank's is always great. The reason for 4 out of 5 stars is due to a GM problem with the charging tray. It doesn't work and GM does not have a fix for the issue at this time. That is not Frank's problem but is unsatisfactory from a customer perspective.
Ralph M.
HOBOKEN
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
As always they were professional honest and a pleasure to work with
Louis C.
RUTHERFORD
Business Response
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I've always had a pleasant experience at Frank's Service Dept. Matt is the best.
Pamela R.
LITTLE FERRY
Business Response
Pamela, thanks again for taking the time to leave us this information about your recent visit. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Excellent experience from start to finish. My service advisor Mr. Dawson took care of my vehicle and kept me updated. Repairs were quick and even had the pleasure of a loaner car while waiting for my vehicle to be finished. Thanks again I truly appreciate all the hard work.
Carlo M.
LYNDHURST
Business Response
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!