All eligible paid or volunteer Firefighters, Police — including Police Officers, Sheriffs and Sheriff’s Deputies, Correctional Officers, State Troopers and Federal Law Enforcement Officers — EMTs/Paramedics and 911 Dispatchers.
Questions & Answers:
Q. Who is included in the program?
A. Discount is available on eligible, new Chevrolet, Buick, GMC and Cadillac vehicles to the following: paid or volunteer Firefighters, Police — including Police Officers, Sheriffs and Sheriff’s Deputies, Correctional Officers, State Troopers and Federal Law Enforcement Officers — EMTs/Paramedics
Q. Does the dealer need to verify the GM First Responder discount using any specific verification documents?
Firefighters, Police and EMTs/Paramedics: Once you’ve logged onto our site through ID.me, your identity will be verified, which means you’ll no longer be required to provide proof of eligibility at the dealer. However, you must still take your authorization number — along with a copy of your driver’s license with the license number redacted — to your dealer when you’re ready to purchase or lease a new vehicle.
911 Dispatchers: Participants must present the following, along with a valid authorization number, to a participating GM dealer in order to purchase or lease under the program.
A valid, current 911 training and education document or a 911 ID card that contains The Participant’s full name.
A copy of The Participant’s driver’s license with the driver’s license number redacted.
Q. Can the GM First Responder Share the Discount?
Q. What is ID.me?
A. ID.me is one of 4 companies accredited by the federal government at the highest level possible for a remote identity provider. Visit www.ID.me for further details.
Q. Why is GM utilizing ID.me?
A. To insure service eligibility requirements are being adhered to and to remove the burden from the dealer from an audit perspective.
Q. My Customer is experiencing an issue uploading documentation to ID.me, who do they contact?
A. ID.me Customer Support 866-775-4363 or email firstname.lastname@example.org. Hours are 8am-midnight EST 7 days a week.
Q. What divisions are participating in the First Responder program?
A. Eligible vehicle brands included in the program are Chevrolet, Buick and GMC.