346 Reviews Found
Confirmed Service Customer
Frank's Service Team is simply the best. They are always prompt and courteous !
Robert F.
RUTHERFORD
Business Response
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
Dealt with Khaled who was excellent in keeping his word that he could get me the right price on the right truck. This is the 4th vehicle Ive leased from Khaled. Excellenet salesman.
James A.
WEST CALDWELL
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Frank's GMC! We sincerely value your business and look forward to your next visit. Take care!
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Business Response
Hi there, thank you for taking the time to leave a review for us at Frank's GMC! We're looking forward to your next visit!
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Business Response
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Matt in service is always so nice and friendly. He got me in and out quickly
Joseph G.
FAIRFIELD
Business Response
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Very attentive to all issues. From start to finish the dealership was on top of very concern and problem I had. Friendly staff, and super accommodating
Manuel B.
HACKENSACK
Business Response
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC - Service!
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Business Response
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
This is my second purchase at this dealership. Mark H, our salesman, is a pleasure to deal with. He is honest and forthcoming. He doesn’t play any games. He placed our order, and provided updates during the process. He worked with us on our trade in, and gave us a fair price. He spent a lot of time going over our new vehicle when we picked it up. I like dealing with this dealership. And we will definitely buy another new vehicle with them in the future.
Mark S.
ORADELL
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Frank's GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Matthew is exceptional on the way he handles things, always looking out after me. Feels like family every time I go there. Thanks again….
Roberto T.
HARRISON
Business Response
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Khaled at Frank's GMC was great to work with! Very helpful & knowledgeable. They have a very good staff there. From sales to service, everyone is very friendly & helpful! Will not be the last time using them
Shamus M.
NORTH ARLINGTON
Business Response
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Confirmed Service Customer
The service department at Frank's Truck Center (GMC) took such great care of me. After experiencing issues with my Terrain, they quickly serviced my car and provided exceptional customer service!! It's always a pleasure dealing with Franks!
Courtney P.
PARAMUS
Business Response
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Confirmed Service Customer
Joe, who is the service manager, is absolutely terrific...and more so under the daily pressure put upon him by his clients and employees.
Ralph M.
HOBOKEN
Business Response
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Franks GMC treat you like family because the doors are always open when you need help!
Ashton R.
NEWARK
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
During an oil change the Tech noticed an issue with the oil cooler and lines. Made an appointment and arranged a loaner car. Work was completed within the estimated time.
Peter N.
NUTLEY
Business Response
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Very easy purchase for my 2025 SLT Sierra. Mike in sales was great to deal with and very knowledgeable. Franks GMC still has the personal touch.
Glenn C.
WOOD RIDGE
Business Response
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
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Business Response
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
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Confirmed Service Customer
This dealership has great people who know what you need and keep you informed all the way through your appointment. My truck Newman update. The service manager said they will take care of it right away. He also said it would take a little while I appreciated his honesty on time and went to look at new vehicles while I waited.
Edward W.
LYNDHURST
Business Response
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Sales Customer
Sales person was outstanding Khaled made it very easy. Very good experience.
Robert G.
FAIRFIELD
Business Response
Hello, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!