Our Reviews

John R|2017 GMC Acadia

Confirmed Service Customer

5/9/2025

Timely manner

5/10/2025

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

SADDLE BROOK, NJ

Anna N|2023 GMC Terrain

Confirmed Service Customer

5/12/2025

Excellent experience!! The service department is always nice, and they try to accommodate your every need. Matt Dawson is always helpful.

5/13/2025

We are very happy we could provide you with a positive experience, Anna! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARRISON, NJ

Bethany O|2025 GMC Yukon XL 1500

Confirmed Sales Customer

5/19/2025

Easy transaction from start to finish. Submitted a request for inventory status through the website and put down a deposit to reserve the vehicle that evening. sales team was very responsive, answering a ton of questions we had! Even came in on their off day to meet us as we were coming from farther away. Only complaint is that a bunch of empty boxes were left in the trunk of the car!

KHALED MAARK

5/20/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

WARRINGTON, PA

John K|2023 GMC Terrain

Confirmed Service Customer

5/19/2025

Frank's GMC probably is the best dealership in NJ. Great service, outstanding personnel and it seems they truly care.

5/20/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC - Service!

Business Response

NORTH ARLINGTON, NJ

Joseph C|2012 GMC Terrain

Confirmed Service Customer

5/21/2025

The best around Matt is great

5/22/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

N ARLINGTON, NJ

Douglas D|2024 GMC Sierra 1500

Confirmed Service Customer

5/21/2025

couldn't be better !!

5/22/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

RAMSEY, NJ

Mario S|2025 GMC Acadia

Confirmed Sales Customer

5/21/2025

treat you like family--went over all options to meet my needs--no pressure to buy- just want the customer to be happy-Frank"s gmc the best

MARK HANLEY

5/22/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!

Business Response

RUTHERFORD, NJ

Saiful C|2025 GMC Terrain

Confirmed Sales Customer

5/21/2025

Very friendly staff who helped every step of the way. Including Mark Hanley

MARK HANLEY

5/22/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

NUTLEY, NJ

Deborah S|2024 GMC Terrain

Confirmed Service Customer

5/9/2025

The staff in the service department is always friendly and they listen to my concerns about the car, if I have any beyond the usual oil change/ tire rotation.

5/10/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

VERONA, NJ

Cheryl M|2019 GMC Acadia

Confirmed Service Customer

5/16/2025

As always the service department is 1st class.. especially the service advisor Matt is outstanding

5/17/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Frank's GMC and we hope to see you again soon!

Business Response

NORTHVALE, NJ

Suraj A|2024 GMC Hummer EV SUV

Confirmed Service Customer

5/19/2025

I have always been treated with the best service at Franks GMC. Javier is awesome and always communicates the progress of my vehicle. Joe the service manager always makes sure that the best care is given to my vehicle. By far the best experience!

5/20/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC - Service!

Business Response

EDGEWATER, NJ

Richard O|2025 GMC Terrain

Confirmed Sales Customer

5/21/2025

Mark Hanley and Mark Giunta were absolutely fantastic. They answered all my questions and made the process super easy. Will definitely come back again!

MARK HANLEY

5/22/2025

Hi, thank you for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit. Take care!

Business Response

NORTHAMPTON, PA

Juan R|2018 GMC Yukon

Confirmed Service Customer

5/23/2025

Matt was excellent. The best part is he did not mind talking to my insurance company to get it all taken care of. Thank you Matt.!!!

5/24/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Business Response

CLIFTON, NJ

Anne T|2020 GMC Acadia

Confirmed Service Customer

5/23/2025

Prompt and friendly service.

5/24/2025

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

LYNDHURST, NJ

Barry P|2020 GMC Acadia

Confirmed Service Customer

5/25/2025

Matt always takes care of me

5/26/2025

Matt will be so happy to hear this! Taking care of guests like you is what he does best, and it’s wonderful to know you continue to feel that care and consistency. You’re always in good hands with Matt on your side!

Business Response

HASBROUCK HEIGHTS, NJ

Nancy E|2026 GMC Terrain

Confirmed Sales Customer

5/26/2025

Were friendly and everything ran smooth with all the paperwork

KHALED MAARK

5/27/2025

Thanks for the kind words! We’re glad everything was friendly and smooth, especially when it came to the paperwork — that part should never be a hassle. Here’s to smooth moves and even smoother drives!

Business Response

POMPTON LAKES, NJ

Mary B|2024 GMC Terrain

Confirmed Service Customer

5/23/2025

Always great service

5/24/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

DUMONT, NJ

Robert O|2020 GMC 1500 Sierra

Confirmed Service Customer

5/23/2025

Very satisfied

5/24/2025

Thank you for your kind words! We're so happy to hear you’re very satisfied with the service. We look forward to assisting you again whenever you need us!

Business Response

NEW MILFORD, NJ

Bryan S|2025 GMC Sierra 1500

Confirmed Sales Customer

5/23/2025

Great experience and made the process enjoyable to purchase the new truck

MARK HANLEY

5/24/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

WALLINGTON, NJ

Stephanie W|2020 GMC Acadia

Confirmed Service Customer

5/28/2025

Made room for us even when we didn’t have an appointment. Everything was covered under warranty and work was done fast.

5/29/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Frank's GMC - Service and we hope to see you again soon!

Business Response

BAYONNE, NJ

Doretta L|2024 GMC Yukon XL 1500

Confirmed Service Customer

5/29/2025

Brought vehicle in for oil change and investigation of leaks around both front doors. In and out in under two hours, parts(door gaskets) being ordered to fix leak. High hopes that will fix that problem that has existed since we bought it.

5/30/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

DUMONT, NJ

John B|2026 GMC Terrain

Confirmed Sales Customer

6/2/2025

100+++ % satisfied AND happy with my entire experience with EVERY team member!

MARK HANLEY

6/4/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KEARNY, NJ

Stacey G|2024 GMC Sierra 1500

Confirmed Service Customer

6/4/2025

It was great Fast and done correctly

6/5/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

HACKENSACK, NJ

Staci D|2025 GMC Sierra 1500

Confirmed Sales Customer

6/4/2025

I had the pleasure of meeting with Khaled Maark again to discuss my options since my lease was up and he was fantastic as always. This is how my 3rd lease with Frank’s GMC and I could not be more satisfied. The dealership is elite and recommend them to anyone in the market for a Truck or SUV. Thanks again for the wonderful experience and look forward to continue the relationship

KHALED MAARK

6/5/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

BLOOMFIELD, NJ

Daniel R|2023 GMC Canyon

Confirmed Service Customer

5/29/2025

Matt was very helpful and explained everything service was doing

5/30/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Business Response

CEDAR GROVE, NJ

Denise D|2019 GMC Acadia

Confirmed Service Customer

5/29/2025

I LOVE FRANK'S GMC AT THIS POINT WE HAVE BECOME FRIENDS THE GUYS AND AWESOME

5/30/2025

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a great experience with our team. We truly value the relationship and look forward to seeing you again soon!

Business Response

NUTLEY, NJ

Dominic S|2025 GMC Sierra 1500

Confirmed Sales Customer

6/2/2025

Mark and Mark were great when I picked up my truck everything was ready to go paperwork was easy and the truck was beautiful

MARK HANLEY

6/4/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLENSIDE, PA

Kenneth P|2024 Chevrolet Traverse

Confirmed Service Customer

6/2/2025

Service at Franks GMC is top notch.

6/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LYNDHURST, NJ

Brian F|2019 GMC Acadia

Confirmed Service Customer

6/3/2025

Excellent - in and out yesterday morning - Oil Change, Tire rotation and replacement of Tire Sensor.

6/4/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

SECAUCUS, NJ

Kenneth S|2025 GMC Savana Commercial Cutaway

Confirmed Sales Customer

6/3/2025

Very happy with Scott McKenna he was very open and honest following in footsteps of Charly oplach. I’ve been a customer for over 20 years and always had a pleasant experience.

SCOTT MCKENNA

6/4/2025

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

FAIRLAWN, NJ

Faye C|2019 GMC Yukon

Confirmed Service Customer

6/11/2025

Just as has been over the last 30+ years, this was another wonderful experience with Frank's Truck Dealership. My Yukon received all the work required and more simply requested. Everyone - owners, managment, Service, Sales, etc. - that Anthony and I have had the pleasure of dealing with for so very many years has lived up to this dealership's amazingly high standards of helpfulness, professionalism and caring. Matt and Vinnie were awesome this visit! Truck was ready even sooner than expected. This will always be my dealership of choice, GMC vehicles have always lived up to my expectations! Driving a Yukon is a super part of any day. Regards, Faye Cappaze

6/12/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!

Business Response

SHORT HILLS, NJ

Anna N|2023 GMC Terrain

Confirmed Service Customer

6/11/2025

As usual everything was good

6/12/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

HARRISON, NJ

Steven B|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

6/12/2025

Excellent experience 2nd vehicle purchased from Franks.

KHALED MAARK

6/13/2025

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

HAWLEY, PA

Laurie K|2026 GMC Terrain

Confirmed Sales Customer

6/14/2025

The process was smooth & easy. It was a pleasure to buy from Frank's GMC dealership. Michael Ventola made the sale extremely easy.

MICHAEL VENTOLA

6/15/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's GMC! We sincerely value your business and look forward to your next visit. Take care!

Business Response

NO ARLINGTON, NJ

Janet I|2022 GMC Terrain

Confirmed Service Customer

6/16/2025

Everyone was very nice and professional..it was a pleasure

6/17/2025

Hi, thank you for taking the time to leave a review for us at Frank's GMC! We're looking forward to your next visit!

Business Response

SECAUCUS, NJ

Joseph C|2012 GMC Terrain

Confirmed Service Customer

6/16/2025

Excellent service. Especially from Matt

6/17/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

N ARLINGTON, NJ

Joshua R|2025 GMC Yukon

Confirmed Sales Customer

6/18/2025

I had a great experience with Frank’s GMC. The staff was professional, respectful, and followed through on every detail. Frank, Michael, and Khaled were especially great to work with — clear communicators, no pressure, and genuinely accommodating. In the end, I drove away with the exact vehicle I wanted and felt confident about the deal I made. I’d absolutely recommend Frank’s GMC to anyone looking for a team that stands behind their word and treats customers the right way.

KHALED MAARK

6/19/2025

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

BAYONNE, NJ

John L|2022 GMC Terrain

Confirmed Service Customer

6/19/2025

Made an appointment for first thing in the morning and wallah, done in just an hour. Matt came to me and told me my air filter was bad and asked if I wanted them to change it. I appreciate the heads up

6/20/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

KEARNY, NJ

Gerald R|2018 GMC Terrain

Confirmed Service Customer

6/19/2025

As always, Frank's service is excellent. They are professional, efficient and personable. I highly recommend Frank service department.

6/20/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

CLIFTON, NJ

Thomas C|2025 GMC Acadia

Confirmed Sales Customer

6/12/2025

Khaled Mark was our sales associate, very professional and courteous. Khaled is a brilliant facilitator and made it super easy for us to get our desired vehicle. We have and continue to recommend Franks GMC for your vehicle(s) and came away from Franks completely satisfied

KHALED MAARK

6/13/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback to him. We truly appreciate your recommendation and look forward to serving you for all your future vehicle needs!

Business Response

HASBROUCK HEIGHTS, NJ

Robert C|2025 GMC Terrain

Confirmed Sales Customer

6/13/2025

Easy, fast, efficient, get customer service. All around great experience

KHALED MAARK

6/14/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

NORTH ARLINGTON, NJ

Eric E|2025 GMC Sierra 1500

Confirmed Sales Customer

6/13/2025

Mike and Greg were an absolute pleasure to work with. The process was quick and easy and made it a great experience.

MICHAEL VENTOLA

6/14/2025

Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LYNDHURST, NJ

William O|2024 GMC Canyon

Confirmed Service Customer

6/17/2025

They were very nice and helpful, I. Felt like family

6/18/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

PARAMUS, NJ

Shawn H|2025 GMC Sierra 1500

Confirmed Sales Customer

6/18/2025

Excellent experience everything was ready to be picked up

MICHAEL VENTOLA

6/19/2025

We are very happy we could provide you with a positive experience! If there's anything further we can do for you, we are happy to help!

Business Response

RAVENA, NY

Glenn S|2023 GMC Sierra 1500

Confirmed Service Customer

6/18/2025

Excellent service

6/19/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

CARLSTADT, NJ

Christina O|2025 GMC Terrain

Confirmed Sales Customer

6/18/2025

Great customer service! The whole experience was so easy going

MICHAEL VENTOLA

6/19/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

RINGWOOD, NJ

Raymond K|2024 GMC Sierra 1500

Confirmed Service Customer

6/22/2025

From the start of scheduling to the completion of service always professional and expedient in completion to receive my vehicle back

6/23/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

TOTOWA, NJ

Gloria C|2023 GMC Terrain

Confirmed Service Customer

6/20/2025

was pleasant and done within a reasonable amount of time. Excellent service Parking for service is still a problem.

6/21/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

EMERSON, NJ

Jack G|2023 GMC Acadia

Confirmed Service Customer

6/21/2025

The people in the service department was great and the service was quick

6/22/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

BELLEVILLE, NJ

Joshua D|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

6/25/2025

Great experience

MICHAEL VENTOLA

6/26/2025

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HASBROUCK HTS, NJ

Christopher B|2025 GMC Acadia

Confirmed Service Customer

6/25/2025

I brought my vehicle in for the first oil change and it went smoothly. The staff was great, they offered me coffee and water. They made me feel welcomed and included me in their conversations. I waited for the vehicle to be done and it took just under an hour which they said it would. The waiting area was clean, and the chairs were comfortable. The entire experience was excellent and I will be back for the next oil change and service.

6/26/2025

Wow, we're glad you had such a wonderful experience with us! Thank you for your kind review; we are happy to pass along your comments to the team here at Frank's GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

RIVERDALE, NJ

Ranford G|2025 GMC Yukon XL

Confirmed Sales Customer

6/27/2025

Excellent hospitality i was in and out.

KHALED MAARK

6/28/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

WHITE PLAINS, NY

Michael K|2025 GMC Sierra 1500

Confirmed Sales Customer

6/28/2025

Sales person was great and answered every question I had, very helpful and experienced..

KHALED MAARK

6/29/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's GMC! We sincerely value your business and look forward to your next visit. Take care!

Business Response

KENILWORTH, NJ

Paul L|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

6/28/2025

excellant work!!!!!

6/29/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

RUTHERFORD, NJ

John B|2025 GMC Sierra 1500

Confirmed Service Customer

6/30/2025

Professional !!! Matt knows how to retain customers with his service !!

7/1/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

UPPER SADDLE RIVER, NJ

Vincent S|2023 GMC Terrain

Confirmed Service Customer

7/5/2025

The service department was wonderful!

7/6/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

NUTLEY, NJ

Kenneth K|2021 GMC 2500HD Sierra

Confirmed Service Customer

7/5/2025

Everything was explained well and clear before the work was done. Truck was finished in a timely manner.

7/6/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Frank's GMC and we hope to see you again soon!

Business Response

BOGOTA, NJ

Ellen S|2025 GMC Yukon

Confirmed Sales Customer

7/8/2025

No hidden gimmick straight forward

MICHAEL VENTOLA

7/9/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

JERSEY CITY, NJ

Peter N|2017 GMC Yukon

Confirmed Service Customer

7/10/2025

Very professional and the job performed in a timely manner.

7/11/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

NUTLEY, NJ

Dale C|2024 GMC Yukon XL 1500

Confirmed Service Customer

7/10/2025

Staff was very courteous and professional.

7/11/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

SADDLE RIVER, NJ

Yvette L|2024 GMC Sierra 3500 HD

Confirmed Service Customer

7/10/2025

Sayat in service was such a great help, he was updating me along the way and made sure to get my vehicle done in a timely manner. I will definitely be back again

7/11/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

WALLINGTON, NJ

Christina B|2022 GMC Terrain

Confirmed Service Customer

7/14/2025

Matthew is always great to deal with. Very Personable. He had us out in about an hr for an oil change.

7/15/2025

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

HASBROUCK HEIGHTS, NJ

Yolanda G|2023 GMC Acadia

Confirmed Service Customer

7/14/2025

Very knowledgeable at the onset of the process, from the setting up of the appointment to letting me know approximately how long the repair would take and the repair itself.

7/15/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

RUTHERFORD, NJ

Patrick D|2018 GMC Acadia

Confirmed Service Customer

7/16/2025

Great service

7/17/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

HOBOKEN, NJ

Giovanni M|2025 GMC Canyon

Confirmed Sales Customer

7/9/2025

Khalid was a perfect salesman. He did exactly what he said he was going to do and there was no surprises.

KHALED MAARK

7/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Frank's GMC

Business Response

LYNDHURST, NJ

Joseph Z|2025 GMC Yukon

Confirmed Sales Customer

7/11/2025

My experience at Frank's GMC by far exceeded my greatest expectations. This is how car/truck buying experiences should be; straightforward and transparent.

MICHAEL VENTOLA

7/12/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

POMPTON PLAINS, NJ

Elise S|2025 GMC Sierra 1500

Confirmed Service Customer

7/15/2025

We have been going to Frank's for about 18 yes now, they have the best customer experience!

7/17/2025

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

RUTHERFORD, NJ

Peter N|2019 GMC 1500 Sierra

Confirmed Service Customer

7/21/2025

Fast and courtesy service

7/22/2025

Hi, thank you for taking the time to leave a review for us at Frank's GMC! We're looking forward to your next visit!

Business Response

NUTLEY, NJ

Doretta L|2024 GMC Yukon XL 1500

Confirmed Service Customer

7/24/2025

Friendly and competent service. Refreshing to see a dealer who is on the ball.

7/25/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

DUMONT, NJ

Alan H|2023 GMC Acadia

Confirmed Service Customer

7/25/2025

Honest, never pushes things that as not needed, excellent atmosphere, great service

7/26/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

RUTHERFORD, NJ

Steven E|2025 GMC Terrain

Confirmed Sales Customer

7/28/2025

Best car purchasing experience I ever had.

MICHAEL VENTOLA

7/29/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

MORRISTOWN, NJ

Donald F|2025 GMC Terrain

Confirmed Service Customer

7/31/2025

Professional and fast

8/1/2025

Hi, thank you for taking the time to leave a review for us at Frank's GMC! We're looking forward to your next visit!

Business Response

MONTVILLE, NJ

Robert R|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

7/31/2025

Best customer service ever

8/1/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

HASBROUCK HEIGHTS, NJ

Michael M|2025 GMC Acadia

Confirmed Sales Customer

7/18/2025

The whole process was simplified and streamlined expertly. Thanks to Khaled, he was outstanding in making our buying process headache-free.

KHALED MAARK

7/19/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STATEN ISLAND, NY

Frank R|2020 GMC 1500 Sierra

Confirmed Service Customer

7/21/2025

I arrived just at eight am for my appointment , Matt Dawson took care of the paper work and had the truck taken into service I was finished in a hour and on my way.

7/22/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Frank's GMC and we hope to see you again soon!

Business Response

NUTLEY, NJ

Leon K|2025 GMC Sierra 1500

Confirmed Sales Customer

7/24/2025

Easy process. Very helpful setting my truck up.

MARK HANLEY

7/25/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

BRIELLE, NJ

Leon K|2025 GMC Sierra 1500

Confirmed Service Customer

7/24/2025

Curtesy car was ready when I got there. Service finished on time. Very helpful and courteous team.

7/25/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Frank's GMC and we hope to see you again soon!

Business Response

BRIELLE, NJ

Jason C|2023 GMC Canyon

Confirmed Service Customer

7/30/2025

I appreciate my service advisor Matt for his time and honesty regarding my latest service appointment. He provided me with updates about my 2023 Canyon Denali and the recurring issues I was having with the vehicle.

7/31/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

SADDLE BROOK, NJ

Daniel C|2025 GMC Yukon

Confirmed Sales Customer

7/31/2025

Excellent salesman and finance departments. Great pricing and the process was so smooth

MARK HANLEY

8/1/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

CLIFTON, NJ

Shontell M|2025 GMC Sierra 1500

Confirmed Service Customer

8/9/2025

My experience at this dealership was wonderful! Rae was incredibly kind, professional, and welcoming. Her warm, grateful smile instantly made me feel at ease. She went above and beyond to make my visit a pleasant one, and her positive energy was contagious. Because of her exceptional service, I will gladly return and continue to support this dealership in the future!

8/11/2025

Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Frank's GMC

Business Response

ORANGE, NJ

Graciela S|2021 GMC Terrain

Confirmed Service Customer

8/9/2025

As usual, service exceeded expectations with a short wait time. Staff was professional and friendly. Dealership was clean, and the price was perfect!!

8/11/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon! Best wishes, Frank's GMC

Business Response

RIDGEFIELD PK, NJ

Elise S|2025 GMC Sierra 1500

Confirmed Service Customer

7/31/2025

Always have a great experience working with Frank's.

8/1/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

RUTHERFORD, NJ

Joseph C|2020 GMC Canyon

Confirmed Service Customer

7/31/2025

Work was completed in a timely fashion and everyone is friendly

8/1/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Frank's GMC and we hope to see you again soon!

Business Response

EMERSON, NJ

Lee T|2021 GMC 2500HD Sierra

Confirmed Service Customer

8/4/2025

Fast and courteous service

8/5/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

MONTVILLE, NJ

James A|2026 GMC Terrain

Confirmed Sales Customer

8/13/2025

Khaaled was great and made the process very easy and stress-free.

KHALED MAARK

8/14/2025

Khaaled will be happy to know he made your visit easy and stress-free. We’re delighted everything went smoothly and look forward to seeing you again soon.

Business Response

STATEN ISLAND, NY

Joseph Z|2025 GMC Yukon

Confirmed Service Customer

8/13/2025

Quick and timely

8/14/2025

We’re pleased your visit was quick and on time—that’s exactly the efficiency we aim to deliver. We look forward to seeing you again soon.

Business Response

POMPTON PLAINS, NJ

Sharon S|2026 GMC Terrain

Confirmed Sales Customer

8/14/2025

Mark was very very helpful with my leasing a new car. Made everything easy

MARK HANLEY

8/15/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MONTVALE, NJ

Nicole D|2026 GMC Terrain

Confirmed Sales Customer

8/18/2025

I had an amazing experience working with Khaled at the dealership. He was truly excellent from start to finish—professional, knowledgeable, and incredibly helpful throughout the entire process. Khaled made everything smooth and stress-free, and it was a real pleasure to work with him. If you’re looking for exceptional service and someone who genuinely cares, I highly recommend asking for Khaled!

KHALED MAARK

8/19/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

BELLEVILLE, NJ

Alan A|2025 GMC Canyon

Confirmed Service Customer

8/18/2025

Excellent service

8/19/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTH PLAINFIELD, NJ

Ely O|2023 GMC Acadia

Confirmed Service Customer

8/9/2025

Great communication. Great customer service. I appreciate the fast work,

8/11/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Frank's GMC

Business Response

PASSAIC, NJ

Bruce K|2017 GMC 1500 Sierra

Confirmed Service Customer

8/11/2025

Added parts I was not aware of made repair great

8/13/2025

Hi, we are so pleased you enjoyed your visit to Frank's GMC! Until the next time we meet, take care!

Business Response

MONTVALE, NJ

John F|2023 GMC Acadia

Confirmed Service Customer

8/14/2025

Performed maintenance service and key fob replacement while I waited. As usual, service exceeds expectations!

8/15/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

WEST MILFORD, NJ

Kevin R|2018 GMC Terrain

Confirmed Service Customer

8/15/2025

Customer svc.was professional courteous and efficient . Matt got me in,vehicle was serviced I a very reasonable amount of time

8/16/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

ROSELLE, NJ

Patrick G|2019 GMC 1500 Sierra

Confirmed Service Customer

8/15/2025

Professional , start to finish !!

8/16/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

CARLSTADT, NJ

William W|2023 GMC Yukon XL 1500

Confirmed Service Customer

8/20/2025

0

8/21/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

SECAUCUS, NJ

Gregory B|2026 GMC Terrain

Confirmed Sales Customer

8/27/2025

The salesman was thorough and professional and made the buying experience enjoyable.

MICHAEL VENTOLA

8/28/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

BRONX, NY

Elise S|2024 GMC Terrain

Confirmed Service Customer

8/27/2025

They are excellent, they explain everything to you and they treat you with respect.

8/28/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

RUTHERFORD, NJ

Richard D|2024 GMC Terrain

Confirmed Service Customer

9/1/2025

fast, quick, thorough service as always, service team rocks!!

9/2/2025

It’s wonderful to know our service team continues to deliver fast, thorough care—you’re always in good hands! We look forward to seeing you again soon.

Business Response

EMERSON, NJ

Edward D|2026 GMC Terrain

Confirmed Sales Customer

8/21/2025

it was a great expierince! Kahled was very helpful and professional through the process! Great job!

KHALED MAARK

8/22/2025

Kahled will be delighted to hear your kind words! We’re glad your experience was great and professional, and we look forward to welcoming you again on your next visit!

Business Response

LYNDHURST, NJ

Arthur J|2022 GMC Terrain

Confirmed Service Customer

8/21/2025

Purchased my third vehicle from Franks, Mark was great every thing went smoothly.

8/22/2025

Mark is thrilled to hear your third vehicle purchase went smoothly! Returning customers like you make our day, and we look forward to welcoming you again on your next visit!

Business Response

HASBROUCK HEIGHTS, NJ

Barry P|2022 GMC Acadia

Confirmed Service Customer

8/21/2025

Matt is always a gentleman and helpful

8/22/2025

Matt is thrilled you find him helpful and courteous! Providing gentlemanly, attentive service is always our goal, and we look forward to seeing you again soon!

Business Response

KEARNY, NJ

Brian K|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

8/24/2025

It was one of the most streamlined experiences purchasing a vehicle. There was no funny business negotiating the numbers to get where I needed to be. We went the next day to sign and pick up the vehicle which all happened in under an hour! Overall great experience and would highly recommend!

KHALED MAARK

8/25/2025

Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

SCOTCH PLAINS, NJ

Gil M|2023 GMC Sierra 1500

Confirmed Service Customer

8/26/2025

Good and professional

8/27/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

KEARNY, NJ

Thomas C|2023 GMC Terrain

Confirmed Service Customer

8/26/2025

My visit to Franks was great no issues there and everything went smoothly..

8/27/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

BLOOMFIELD, NJ

Rosario G|2024 GMC Sierra 1500

Confirmed Service Customer

8/30/2025

Very professional, and pleasant to deal with. Everything on time and no waiting around for service. Love this place.

9/1/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

PEQUANNOCK, NJ

Robert F|2017 GMC Acadia

Confirmed Service Customer

9/1/2025

This dealership is outstanding every time I deal with them. First rate service on both of my vehicles.

9/2/2025

Consistency and excellence matter to us, and we’re thrilled to hear your experiences have been outstanding every time. Wishing you a fantastic day, and we’ll be ready to assist anytime you need us!

Business Response

RUTHERFORD, NJ

Robert R|2025 GMC Canyon

Confirmed Sales Customer

9/1/2025

Khaled Maark was a pleasure to work with. No pressure, courteous, and respectful made the buying experience easy and painless

KHALED MAARK

9/2/2025

We’re glad Khaled made your purchase experience easy and stress-free—courteous, no-pressure service is always our goal. We look forward to welcoming you again soon!

Business Response

HAWORTH, NJ

Stephen M|2023 GMC Canyon

Confirmed Service Customer

9/2/2025

Great service again at Franks GMC, this is why I come back.

9/3/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank's GMC. Thank you, and have a fantastic day!

Business Response

MAHWAH, NJ

Christopher K|2024 GMC Acadia

Confirmed Service Customer

9/8/2025

Great!

9/9/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LINCROFT, NJ

Anthony M|2022 GMC 1500 Sierra

Confirmed Service Customer

9/9/2025

Great Staff all my question were answered. My issues were resolved

9/10/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

KEARNY, NJ

Manuel B|2025 GMC Terrain

Confirmed Service Customer

9/9/2025

Wonderful staff, they were attentive, and resovled all my issues in a timely manner.

9/10/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

HACKENSACK, NJ

Roberto T|2023 GMC Yukon XL 1500

Confirmed Service Customer

9/11/2025

Great service, great staff to get the job done.

9/12/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

HARRISON, NJ

Gerald R|2018 GMC Terrain

Confirmed Service Customer

9/11/2025

Professional, efficient & timely service

9/12/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLIFTON, NJ

Vincenzo S|2020 GMC 1500 Sierra

Confirmed Service Customer

9/14/2025

Very knowledgeable and courteous. They do great work

9/15/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PARAMUS, NJ

Gemma F|2026 GMC Terrain

Confirmed Sales Customer

9/15/2025

Good customer service and communication

MARK HANLEY

9/16/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

NORTH BERGEN, NJ

Robert M|2024 GMC Terrain

Confirmed Service Customer

9/17/2025

Overall a good experience. Only thing was I had to wait 9 days for a appointment.

9/18/2025

Thank you for choosing Frank's GMC. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PASSAIC, NJ

Christopher M|2021 GMC 1500 Sierra

Confirmed Service Customer

9/17/2025

Matt is the best. Greets you in the morning and follows up on how the service is going.

9/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

TOWACO, NJ

Paul D|2026 GMC Terrain

Confirmed Sales Customer

9/8/2025

Outstanding!! ... Mark Hanley and the Frank's team are so very personable and accommodating I would never go to another dealer and recommend Frank's to family and friends!! No pressure and great followup by Mark!!

MARK HANLEY

9/9/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Paul! We are always more than happy to assist you if anything else comes up. Best wishes, Frank's GMC

Business Response

RUTHERFORD, NJ

Harold S|2025 GMC Yukon XL 1500

Confirmed Service Customer

9/10/2025

Always excellent

9/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

RUTHERFORD, NJ

Philip S|2025 GMC Acadia

Confirmed Sales Customer

9/11/2025

As always, treated just like family!

MARK HANLEY

9/12/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Christina R|2025 GMC Yukon XL 1500

Confirmed Service Customer

9/11/2025

Sayat is awesome and took great care of me as well as Rea! Really appreciate all the personal touches and care they put into making the experience great!

9/12/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

BAYONNE, NJ

Manuel R|2024 GMC Sierra 3500 HD

Confirmed Service Customer

9/13/2025

Satisfied with my oil and filter change as well a tailgate recall for my vehicle.

9/14/2025

We’re happy to hear you were satisfied with both the oil and filter change as well as the recall service. Taking care of everything in one visit is exactly the convenience we love to provide!

Business Response

BELLEVILLE, NJ

Vincent G|2024 GMC Terrain

Confirmed Service Customer

9/17/2025

Very accommodating

9/18/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

WEST CALDWELL, NJ

Patrick F|2026 GMC Acadia

Confirmed Sales Customer

9/24/2025

Great all the way

KHALED MAARK

9/25/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

HASBROUCK HEIGHTS, NJ

Dale C|2024 GMC Yukon XL 1500

Confirmed Service Customer

9/24/2025

Everything was completed on time and staff was very friendly and knowledgeable.

9/25/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

SADDLE RIVER, NJ

Shabtay S|2026 GMC Terrain

Confirmed Sales Customer

9/25/2025

Mike was a great salesman. He was patient, discussed all of our concerns and when we picked up our new car he spent quality time with us explaining all of the features of the car. The dealership has a much more reasonable documentation fee than other dealerships in the area and we were charged actual motor vehicle charges for the transfer of our registration and plates. Other dealerships charge high estimates and you have to wait to be reimbursed after they go to motor vehicle.

MICHAEL VENTOLA

9/26/2025

Mike will be thrilled to hear your kind words! We’re glad he guided you patiently through your purchase and ensured a smooth process with fair fees and thorough explanations.

Business Response

CLIFTON, NJ

William G|2022 GMC 1500 Sierra

Confirmed Service Customer

9/23/2025

Matt Dawsons customer relationship with me is excellent. And I feel he is like that with every customer. Highly recommended him for your service needs

9/24/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

FREEHOLD, NJ

Alan R|2021 GMC 1500 Sierra

Confirmed Service Customer

9/27/2025

The reason for my purchase and application for a new GM Mastercard was because of a discount I received via email, that discount was not honored, which was very disappointing.

9/28/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

N ARLINGTON, NJ

Linda C|2019 GMC 1500 Sierra

Confirmed Service Customer

9/29/2025

The service department was able to resolve the issue.

10/1/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RUTHERFORD, NJ

Ashton R|2024 GMC Sierra 2500 HD

Confirmed Service Customer

9/29/2025

Treat you like family

10/1/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Frank's GMC

Business Response

NEWARK, NJ

William M|2025 GMC Acadia

Confirmed Service Customer

10/6/2025

the work was done in a timely manner the staff was excellent

10/7/2025

We’re delighted your work was completed promptly and that our staff made such a positive impression! Dependable service is our goal, and we’ll continue providing excellent care every time you visit.

Business Response

SADDLE BROOK, NJ

John S|2026 GMC Terrain

Confirmed Sales Customer

10/6/2025

The sales staff , Mark and Frank, are miles ahead of any dealership I ever idelt with. Great experience, great Truck, Great Team.

MARK HANLEY

10/7/2025

We’re so happy to hear Mark and Frank made your experience outstanding! Friendly, knowledgeable staff and a smooth process are exactly what we aim for, and we’ll continue providing that same great care for every customer.

Business Response

HAZLE TOWNSHIP, PA

Michael Z|2025 GMC Sierra 1500

Confirmed Sales Customer

10/8/2025

My sales person was great also the sales manager was very helpful I’m very pleased with my experience

KHALED MAARK

10/9/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

FORT MYERS, FL

Mary O|2023 GMC Terrain

Confirmed Service Customer

10/8/2025

Friendly, accommodating and professional

10/9/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LYNDHURST, NJ

Charles R|2023 GMC Yukon

Confirmed Service Customer

9/26/2025

Numerous issues with dashcam. Staff spent numerous hours trying to repair, which was done

9/27/2025

We appreciate your patience while our team worked through the dashcam issues. We’re glad everything was resolved and your feedback helps us continue improving. Please don’t hesitate to reach out if there’s anything additional we can do for you.

Business Response

CARLSTADT, NJ

John G|2026 GMC Terrain

Confirmed Sales Customer

9/29/2025

This is our 5th lease from Franks and we couldn't be happier. Khaled is always easy to deal with and really knows the product. Thank you again to everyone for a great experience!

KHALED MAARK

10/1/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, John! We look forward to helping again in the future. Best wishes, Frank's GMC

Business Response

ELMWOOD PARK, NJ

Robert N|2024 GMC Canyon

Confirmed Service Customer

10/6/2025

Went in for a oil change and tire rotation. Fast dependable service was provided. Thank you, Frank’s

10/7/2025

We’re happy to hear your oil change and tire rotation were quick and dependable! We truly appreciate your feedback and look forward to providing the same reliable service every time you visit.

Business Response

RIDGEFIELD, NJ

Michael C|2025 GMC Acadia

Confirmed Sales Customer

10/8/2025

always gives 100%

MICHAEL VENTOLA

10/9/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

WAYNE, NJ

Lorena M|2026 GMC Canyon

Confirmed Sales Customer

10/10/2025

Khaled was very thorough and helpful. Made himself available anytime.

KHALED MAARK

10/11/2025

Khaled will be thrilled to hear your feedback! Being thorough and available anytime is exactly the kind of service we aim to provide. We look forward to welcoming you again soon and continuing to make every visit outstanding!

Business Response

KEARNY, NJ

Anthony D|2021 GMC Terrain

Confirmed Service Customer

10/13/2025

Listened to my concerns and fixed all issues

10/14/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SECAUCUS, NJ

Michael G|2020 GMC 1500 Sierra

Confirmed Service Customer

10/13/2025

Dropped off for oil change and brakes. Got a call at the end of the day that the oil change was done and an estimate for the brakes. I had to schedule another appt. for the brakes.

10/14/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

RUTHERFORD, NJ

Scott S|2025 GMC Sierra EV

Confirmed Service Customer

10/15/2025

Matt in service was amazing!! Explained everything and gave updates as needed!

10/16/2025

Thank you for the awesome shout-out to Matt! He’ll be so happy to know his communication and attention made a difference during your service visit. We’re proud to have such caring team members, and we can’t wait to provide that same thoughtful service again soon!

Business Response

HASBROUCK HEIGHTS, NJ

Michelle G|2026 GMC Yukon

Confirmed Sales Customer

10/15/2025

Mike V made it super convenient for me to purchase my dream car. Forever grateful for this experience!

MICHAEL VENTOLA

10/16/2025

What a heartwarming review—thank you! Mike will be thrilled to know he made your dream car purchase such a convenient and memorable experience. We’re so happy for you and your new ride! Here’s to every mile ahead being as exciting as the day you drove it home.

Business Response

ALLENTOWN, NJ

Paul C|2024 GMC Acadia

Confirmed Service Customer

10/15/2025

Was satisfied

10/16/2025

Thank you for taking the time to share your thoughts! We’re glad you were satisfied with your experience—it’s always our goal to deliver solid, dependable service that leaves every customer confident. We look forward to keeping that satisfaction strong on your next visit!

Business Response

LYNDHURST, NJ

Andrew C|2023 GMC Terrain

Confirmed Service Customer

10/15/2025

Friendly Service

10/16/2025

We appreciate it! Friendly service is what we love to deliver every time.

Business Response

BLOOMFIELD, NJ

Joseph S|2022 GMC Yukon

Confirmed Service Customer

10/15/2025

Service writer (Mathew) was extremely helpful

10/16/2025

We’re so glad Mathew made your visit smooth and helpful! He’ll be thrilled to hear your kind words, and we can’t wait to provide the same attentive service next time.

Business Response

HILLSDALE, NJ

Shabtay S|2026 GMC Terrain

Confirmed Service Customer

10/17/2025

Rae in your accessories department was so helpful. She was able to get us the seat belt extender and the cargo mat very quickly and applied our points so there was no out of pocket expense to us. She was very knowledgeable about how to order the items which we were requesting.

10/18/2025

Rae will be thrilled to hear your feedback! We’re glad she could get your accessories quickly, apply your points, and make the process smooth and easy. We look forward to assisting you again anytime!

Business Response

CLIFTON, NJ

Mark B|2024 GMC Terrain

Confirmed Service Customer

10/20/2025

Service was quick and did everything I needed

10/21/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

EAST NEWARK, NJ

Mary C|2026 GMC Terrain

Confirmed Sales Customer

10/20/2025

I have never had a better experience while car shopping. Khaled was in contact with us for weeks and went out of his way to ensure we had the best experience possible. He was quick, efficient and extremely knowledgeable. Thank you, Khaled, for your kindness and all of your help!

KHALED MAARK

10/21/2025

Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Frank's GMC! We sincerely value your business and look forward to your next visit. Take care!

Business Response

NORWOOD, NJ

Gerald R|2018 GMC Terrain

Confirmed Service Customer

10/20/2025

As always Frank's service department is excellent.

10/21/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLIFTON, NJ

David M|2026 GMC Terrain

Confirmed Sales Customer

10/14/2025

Proces very easy no pressure

KHALED MAARK

10/15/2025

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

RUTHERFORD, NJ

Thomas L|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

10/17/2025

ALWAYS CONSISTENT GOOD SERVICE

10/18/2025

We love hearing that our service remains consistently good—every visit, every time! Your trust means so much to us, and we look forward to continuing that same level of care on your next visit!

Business Response

MONTVALE, NJ

John M|2025 GMC Sierra 1500

Confirmed Sales Customer

10/20/2025

great work dealing with Greg and Mike on my new Sierra

MICHAEL VENTOLA

10/21/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

BOONTON, NJ

Anthony L|2026 GMC Terrain

Confirmed Sales Customer

10/20/2025

The best buying experience ever!! Hassle free and they treat you like family.

MARK HANLEY

10/21/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

LYNDHURST, NJ

Julissa A|2025 GMC Terrain

Confirmed Service Customer

10/21/2025

Wonderful and very professional staff.

10/22/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

PATERSON, NJ

John B|2026 GMC Terrain

Confirmed Service Customer

10/23/2025

I had my 2026 Terrain Denali in for its six month oil change and checkup. The entire team present that morning was extremely professional, courteous and helpful. Matt, Sayat and Frankie G…the best!!!

10/24/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

KEARNY, NJ

Eric E|2025 GMC Sierra 1500

Confirmed Service Customer

10/23/2025

Rae was great in the service department only waited a little while for my vehicle

10/24/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

LYNDHURST, NJ

Kaitlyn B|2026 GMC Terrain

Confirmed Sales Customer

10/24/2025

This was my very first time leasing a car, and the experience was nothing short of amazing. From start to finish, everything went so smoothly. My dealer, Khaled, was absolutely incredible: professional, patient, and made sure I understood every step of the process. He went above and beyond to make sure I got exactly what I wanted, and I couldn’t be happier with my new GMC. When my lease is up, I’ll definitely be going back to Franks. I highly recommend this dealership.

KHALED MAARK

10/25/2025

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

LYNDHURST, NJ

Sharon P|2025 GMC Terrain

Confirmed Service Customer

10/24/2025

Everyone was very friendly and courteous. Service was completed in a timely fashion.

10/25/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KEARNY, NJ

Ronald C|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

10/25/2025

Was not happy at all with Franks .. dishonest and not forthcoming .. bought 2 vehicles from Franks .. never again .. first time I needed service and will be the LAST!!

10/26/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

RINGWOOD, NJ

Maks M|2018 GMC 1500 Sierra

Confirmed Service Customer

10/27/2025

Honest and trustworthy, very good experience

10/28/2025

Thank you for calling out our honesty and trustworthiness! Providing a positive, transparent experience is always our goal, and we look forward to maintaining that standard for every visit.

Business Response

LYNDHURST, NJ

Dana L|2026 GMC HUMMER EV SUV

Confirmed Sales Customer

10/29/2025

Khaled was great to work with. We had a very easy and quick transaction.

KHALED MAARK

10/30/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Frank's GMC

Business Response

LIVINGSTON, NJ

Jason B|2025 GMC Yukon XL 1500

Confirmed Sales Customer

10/31/2025

I have purchased many cars in my life, but I can honestly say the experience I had with Michael Ventola at Frank's GMC was by far the best. Michael wasn't high pressure, knew a lot about the vehicles, and didn't play games when it came to structuring a deal. He was very straightforward, communicated well and in a timely manner, and kept my time at the dealer to a minimum. There were no back-and-forth games with the manager or last-minute insurance add-on upsells. So far, the new vehicle has exceeded my expectations, so Michael at Frank's has just earned a new repeat customer. I am very happy we decided to go with our first GMC and even happier that I ended up looking at Frank's GMC!

MICHAEL VENTOLA

10/31/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

HILLSDALE, NJ

Robert N|2026 GMC Terrain

Confirmed Sales Customer

11/3/2025

The team is very knowledgeable and friendly.

KHALED MAARK

11/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

TOTOWA, NJ

Nydia L|2020 GMC Terrain

Confirmed Service Customer

11/3/2025

I had to leave my car for service. Everyone that I dealt with was pleasant and courteous. I was given a courtesy car until my car was ready. Everything went well.

11/4/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BLOOMFIELD, NJ

Michael R|2025 GMC Sierra 1500

Confirmed Sales Customer

10/22/2025

Khaled was excellent to work with and very professional.

KHALED MAARK

10/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

HEWITT, NJ

Andrew P|2025 GMC Yukon XL 1500

Confirmed Service Customer

10/23/2025

I purchased a 2025 Yukon XL Elevation from FranksGMC in May 2025, I was a little disheartened when I started having engine related issues around 9,500 miles but I was grateful that during these challenging times Frank'sGMC did everything possible to make the situation right. They provided me with a courtesy vehicle, Matthew the service advisor was wonderful and worked diligently to make sure all of my questions were answered and timelines for repair were exceeded. I am grateful that the service experience was above and beyond my expectations.

10/24/2025

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Business Response

NORTH HALEDON, NJ

Paul C|2015 GMC Yukon XL

Confirmed Service Customer

10/28/2025

Awesome

10/29/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

LYNDHURST, NJ

Martin D|2025 GMC Acadia

Confirmed Sales Customer

10/29/2025

Everything was perfect! Vehicle purchase went through without a problem! Mike and Sam in the Sales Dept were great to deal with. One of the things that stood out to me was that there was no pressure to sign "today." I think that is an issue with a lot of people when they walk in a dealership.

MICHAEL VENTOLA

10/30/2025

Wow, we're glad you had such a wonderful experience Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

BLOOMFIELD, NJ

Robert S|2019 GMC Acadia

Confirmed Service Customer

10/30/2025

I bought my vehicle at Franks GMC in Lynhurst. It is a well managed facility and I bring my Service needs to them and have not gone anywhere else.. whatever issues I had were taken care of the first time. Mason does a great job letting me know what I might need from time to time.. I would recommend Franks GMC and Viola family to anybody who is looking for a vehicle.

10/30/2025

Thank you for your loyalty to Franks GMC! Mason and the team are thrilled to hear your needs are taken care of the first time. Your recommendation means a lot, and we look forward to providing excellent service for many years to come.

Business Response

LYNDHURST, NJ

William M|2022 GMC Terrain

Confirmed Service Customer

11/2/2025

Great service as always. Matt is always so friendly and helpful, the best!

11/3/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

KEARNY, NJ

Krystal K|2018 GMC Terrain

Confirmed Service Customer

11/4/2025

Service was done quickly and I was informed of what needed to be done. However, when picking up my vehicle, as I began driving away, something felt off. I brought the car back and they fixed the issue which I believe was that one of my tires was not put back on properly. My concern is that if I hadn't noticed it right away it could have caused a much more serious issue.

11/5/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

SECAUCUS, NJ

Sean B|2026 GMC Sierra 1500

Confirmed Sales Customer

11/5/2025

A great experience. It was a pleasure working with Scott McKenna.

SCOTT MCKENNA

11/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

PARK RIDGE, NJ

Yolanda G|2023 GMC Acadia

Confirmed Service Customer

11/5/2025

Excellent service as always. Needed a loaner and it was ready for me when I dropped off the car. Service knew exactly what needed to be done. The work was done correctly the first time. Super courteous & knowledgeable!

11/6/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!

Business Response

RUTHERFORD, NJ

Marilyn G|2026 GMC Terrain

Confirmed Service Customer

11/5/2025

Sayat was very knowledgeable and pleasant to deal with, friendly and efficient.

11/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

HASBROUCK HEIGHTS, NJ

Robert M|2026 GMC Sierra 1500

Confirmed Sales Customer

11/10/2025

Mike Ventola is a great sales man and an even better person! Great dealership!

MICHAEL VENTOLA

11/11/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!

Business Response

WOODCLIFF LAKE, NJ

Kathyann W|2024 GMC Terrain

Confirmed Service Customer

11/10/2025

I arrived for my appointment. Was immediately checked in. I advised that I would Like to wait and was directed to the waiting area.

11/11/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

N ARLINGTON, NJ

Kathleen E|2020 GMC Acadia

Confirmed Service Customer

11/14/2025

Courteous, efficient, and trusted to do everything for the customer

11/15/2025

We appreciate your kind words! Knowing you trust our team means the world, and we’ll continue to provide courteous and efficient service.

Business Response

ROCHELLE PARK, NJ

Joseph P|2026 GMC Sierra 1500

Confirmed Sales Customer

11/14/2025

I am very happy I went to Frank's when I decided to buy a new truck. Mike made the whole process easy and enjoyable. I will be using Frank's for all my service and will recommend talking to Mike to anyone I know who is looking to buy or lease a truck.

MICHAEL VENTOLA

11/15/2025

Thank you for the fantastic review! Mike will be thrilled to hear your kind words, and we’re excited to continue providing excellent service for your truck.

Business Response

LITTLE FERRY, NJ

Joe S|2007 Chevrolet Trailblazer

Confirmed Service Customer

11/16/2025

Great Customer Service

11/17/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KEARNY, NJ

Delia D|2022 GMC Acadia

Confirmed Service Customer

11/17/2025

I went to get an oil change went to have breakfast when I came back. My car was done.

11/18/2025

Thank you for sharing your experience — it’s wonderful that your oil change was so quick you had time for breakfast while we took care of everything.

Business Response

NEWARK, NJ

Anthony D|2026 GMC Sierra 1500

Confirmed Sales Customer

11/19/2025

The best car buying experience to date. Friendly, fair, transparent and responsive team. Mark was accommodating, not a typical pushy salesperson and his proactive communication provided timely updates on the progress. Definitely going to be a repeat buyer at Franks.

MARK HANLEY

11/20/2025

Your thoughtful and enthusiastic review absolutely made our day—thank you for highlighting Mark’s friendly, fair, and proactive approach. Knowing your experience was smooth and transparent inspires us, and we can’t wait to welcome you back as a repeat buyer at Frank's GMC.

Business Response

NUTLEY, NJ

Kenneth K|2021 GMC 2500HD Sierra

Confirmed Service Customer

11/20/2025

Clear communication and timely service

11/21/2025

Hi, thank you for taking the time to leave a review for us at Frank's GMC! We're looking forward to your next visit!

Business Response

BOGOTA, NJ

David M|2025 GMC Sierra 1500

Confirmed Sales Customer

11/22/2025

Scott was very Professional and made the process easy.

SCOTT MCKENNA

11/23/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

PITTSTOWN, NJ

Mark P|2025 GMC Sierra 1500

Confirmed Sales Customer

11/24/2025

Outstanding staff

MICHAEL VENTOLA

11/25/2025

Thank you for recognizing our team! Delivering exceptional service and a positive experience is always our goal, and we’re thrilled it made such a great impression.

Business Response

CEDAR GROVE, NJ

Mark G|2026 GMC Sierra 1500

Confirmed Sales Customer

11/24/2025

Great dealership, buying process made easy, top dollar for my trade . It was a pleasure to work with a buy my new truck.

MARK HANLEY

11/25/2025

We’re thrilled your purchase was smooth and enjoyable! Providing an easy buying experience and fair trade value is exactly what we strive for, and we’re glad it made your visit memorable.

Business Response

LYNDHURST, NJ

Mariah S|2026 GMC Yukon

Confirmed Sales Customer

11/26/2025

Great deal. Fast, easy, and super considerate of what we needed. Mike is the man

MICHAEL VENTOLA

11/27/2025

We’re thrilled you enjoyed a fast, easy deal tailored to your needs—Mike will be glad to know he helped make it seamless from start to finish.

Business Response

BEDFORD, NY

Theresa L|2024 GMC Terrain

Confirmed Service Customer

11/26/2025

Waited for a reasonable amount of time.

11/27/2025

Thank you for noting the smooth timing of your visit—your balanced feedback is truly appreciated. We’ll keep the pace just right each time you return.

Business Response

BLOOMFIELD, NJ

Deborah S|2024 GMC Terrain

Confirmed Service Customer

11/28/2025

I went for an oil change and tire rotation.I waited for the car and the service manager was so kind and was able to have my car done in an hour. I have been coming to Franks for about 10 years and have always had great service!

11/29/2025

Thank you for your kind words and loyalty over the past 10 years — we’re glad your oil change and tire rotation were completed quickly, and that our service manager made the visit pleasant and timely.

Business Response

VERONA, NJ

Judith G|2025 GMC Terrain

Confirmed Sales Customer

11/4/2025

The agent was Khalid. He worked with me until we were able to get the vehicle of my choice. This is my fifth lease through Frank and I have always had an excellent experience.

KHALED MAARK

11/5/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Judith! We look forward to helping again in the future. Best wishes, Frank's GMC

Business Response

LYNDHURST, NJ

Michael C|2026 GMC Terrain

Confirmed Sales Customer

11/5/2025

Sales person was great made my purchase very quick and easy. Very knowledgeable with all the features on my Terrain.

KHALED MAARK

11/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! We appreciate you for letting others know about your experience. Congratulations on your new vehicle, Michael! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Frank's GMC

Business Response

HASBROUCK HEIGHTS, NJ

Erica C|2021 GMC Yukon XL

Confirmed Service Customer

11/7/2025

Sayat and team went above and beyond to diagnose and fix my problem.

11/8/2025

Thank you for the awesome feedback! We're so glad to hear that our team went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!

Business Response

LEONIA, NJ

Scott W|2025 GMC Sierra 2500 HD

Confirmed Service Customer

11/17/2025

Very easy and fast

11/18/2025

Thank you for your concise and positive words — easy and fast service is exactly what we aim to provide to every guest.

Business Response

WASHINGTON TWP, NJ

Richard R|2024 GMC Terrain

Confirmed Service Customer

11/18/2025

Service was timely and staff was very good

11/19/2025

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

RUTHERFORD, NJ

Richard T|2021 GMC Terrain

Confirmed Service Customer

11/21/2025

Matt always provides great service. Very informative and always reviews what was repaired when I pick up my suvs.

11/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

VERONA, NJ

Diane L|2026 GMC Acadia

Confirmed Sales Customer

12/2/2025

Perfect

KHALED MAARK

12/3/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

VERNON, NJ

Randall A|2023 GMC Terrain

Confirmed Service Customer

12/3/2025

Had oil change service. Took about 1 hour n 20 minutes but they fixed my tire .

12/4/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

RUTHERFORD, NJ

Karen S|2020 GMC Acadia

Confirmed Service Customer

12/4/2025

I bought my Acadia 5 years ago at Franks GMC, and Franks is the only place I will go to for service. They are polite, knowledgeable, and skilled. I was there for general service. My GPS was also acting up. Everything was taken care of promptly. Matthew even came out to the car to make sure the GPS was up and working again. I even talked to Kahlid, the gentleman who sold me the car. He was very nice and volunteered to come out and take a look at the GPS if the servicemen couldn't help. Thank you Franks GMC, and your staff for your professional service.

12/5/2025

Wow, thank you for this detailed and glowing feedback! We’re delighted Matthew, Kahlid, and the entire team could make your service visit seamless and enjoyable. It’s wonderful to know that our dedication to professionalism and expertise made a difference—your loyalty means the world to us, and we can’t wait to serve you for many more years!

Business Response

HACKENSACK, NJ

Jeffrey S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/4/2025

Everybody catered to my every need and I was in and out with my vehicle.

12/5/2025

We’re thrilled our team could cater to your needs efficiently! Getting you in and out smoothly while providing excellent service is always our goal.

Business Response

MAPLEWOOD, NJ

John C|2023 GMC Sierra 1500

Confirmed Service Customer

12/4/2025

Matt is an excellent customer service representative... if it wasn't for him I think I might take my business elsewhere. He is an asset to Franks!!

12/5/2025

Matt will be thrilled to hear such high praise! We’re grateful for your loyalty, and it’s wonderful to know his dedication makes your experience exceptional.

Business Response

EAST RUTHERFORD, NJ

Garabet C|2026 GMC Sierra 1500

Confirmed Sales Customer

12/6/2025

Thank you Mark & everyone else that made this experience very accommodating. I love the truck & I will be recommending to friends and family. ⭐️⭐️ ⭐️⭐️⭐️

MARK HANLEY

12/7/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

CLIFFSIDE PARK, NJ

Marty R|2026 GMC Sierra 1500

Confirmed Sales Customer

12/8/2025

All around an excellent experience. Sales Gentleman Khaled Maark was awesome to work with. Inventory was on target to complare models and trim. Extremely satisfied with Franks GMC. Thank you Franks

KHALED MAARK

12/9/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DUMONT, NJ

Paul N|2024 GMC Yukon

Confirmed Service Customer

12/8/2025

franks Service was ABSOLUTELY AMAZING !! they took my Yukon in by a flatbed tow with a major software break issue . And made the repair immediately and explained every issue and every step. Although i am not happy that my 2024 Yukon had such an issue of this unsafe magnitude. Losing my breaks was very upsetting and could have been a disaster on the open highway. But that has NOTHING to do with the service at Franks's GMC. I am very pleased with my experience as always.

12/9/2025

Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BAYONNE, NJ

Robert S|2026 GMC Terrain

Confirmed Service Customer

12/8/2025

Brought my 2026 Terrain in for an oil change Matt in service took my car right in and 40 minutes later car was ready great people and great service

12/9/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROCHELLE PARK, NJ

Kishan P|2026 GMC Sierra 1500

Confirmed Sales Customer

12/15/2025

The process was quick, seamless, and easy. Michael was very efficient throughout the process. He had information ready quickly upon request and took care of many things virtually so the time at the dealership could be minimized. Overall, a great experience. Thanks!!!

MICHAEL VENTOLA

12/16/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

JERSEY CITY, NJ

Vincent M|2023 GMC Terrain

Confirmed Service Customer

12/3/2025

service excellent as always

12/4/2025

Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

RUTHERFORD, NJ

John H|2017 GMC Terrain

Confirmed Service Customer

12/5/2025

Dave, Matt and Mike were pleasant to deal with and very professional. Everything was explained clearly. Good experience, and 10/10 would recommend Frank's GMC for both buying a vehicle and having it serviced.

12/6/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

RUTHERFORD, NJ

Paul C|2024 GMC Acadia

Confirmed Service Customer

12/8/2025

Extremely satisfied with the service and customer service. Professional and courteous.

12/9/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LYNDHURST, NJ

Barry P|2020 GMC Acadia

Confirmed Service Customer

12/9/2025

Franks service department is the only place I will take my vehicles

12/10/2025

Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HASBROUCK HEIGHTS, NJ

Joseph C|2024 GMC Terrain

Confirmed Service Customer

12/9/2025

Always a pleasure

12/10/2025

We want all our clients to have a comfortable and stress-free experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

N ARLINGTON, NJ

Joline M|2026 GMC Terrain

Confirmed Sales Customer

12/14/2025

They were very personable, the entire process of buying a new car was wonderful

MICHAEL VENTOLA

12/15/2025

Thank you for this wonderful feedback. We’re so glad the entire car-buying process felt personable and enjoyable. It means a lot to our team.

Business Response

HAWTHORNE, NJ

John F|2023 GMC Acadia

Confirmed Service Customer

12/15/2025

The scheduled maintenance was handled with great competence, courtesy and alacrity while I waited. My favorite car dealer!

12/16/2025

Hi, thank you so much for the positive review! We're looking forward to your next visit with us!

Business Response

WEST MILFORD, NJ

Martin D|2025 GMC Acadia

Confirmed Service Customer

12/16/2025

I love going to this dealership and being taken care of by dedicated, SMILING people who are obviously happy to be there and willing to help their customers at all costs...

12/17/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLOOMFIELD, NJ

Martin D|2025 GMC Acadia

Confirmed Service Customer

12/22/2025

Fast in and out! Oil change and tire rotation in under 30 minutes!

12/24/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

BLOOMFIELD, NJ

John G|2026 GMC Sierra 1500

Confirmed Sales Customer

12/17/2025

As usual, smooooooth sailing at Franks. Khaled is A+ Like they say, you can't go to a better place!

KHALED MAARK

12/18/2025

Thank you for the enthusiastic review. Khaled and the team will be delighted to know your experience at Frank's GMC was smooth and exceptional, as always.

Business Response

ELMWOOD PARK, NJ

James C|2023 GMC Sierra 1500

Confirmed Service Customer

12/22/2025

Matt did an excellent job communicating and coordinating drop off and pick up.

12/24/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

WHITEHOUSE STATION, NJ

Ivonne G|2026 GMC Canyon

Confirmed Sales Customer

12/24/2025

I had a great experience at Frank’s GMC dealership. The service was excellent from start to finish, and the staff was very friendly and professional. Mike and Greg were a huge help throughout the entire process—knowledgeable, patient, and easy to work with. They made everything smooth and stress-free. I highly recommend Frank’s GMC if you’re looking for great service and an overall positive car-buying experience.

MICHAEL VENTOLA

12/25/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

PALMETTO BAY, FL

Marilyn M|2026 GMC Terrain

Confirmed Sales Customer

12/24/2025

The salesman Mark Hanley was amazing. The process was smooth and quick. This is the second time I get a car with Mark and he is professional and I will definitely return when my lease is up.

MARK HANLEY

12/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

NORTH ARLINGTON, NJ

Kevin M|2026 GMC Terrain

Confirmed Sales Customer

12/24/2025

Khaled was amazing to work with. He listened to what I was looking for, and helped me find the right car. He really made the process feel easy and smooth. So happy with my choice, and my experience with Khaled and Frank’s GMC.

KHALED MAARK

12/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

WOOD RIDGE, NJ

Jon W|2026 GMC Canyon

Confirmed Sales Customer

12/25/2025

Very personal.

KHALED MAARK

12/26/2025

We’re grateful for your thoughtful feedback. Providing a personal and caring experience is something we truly value.

Business Response

WOOD RIDGE, NJ

Michael P|2026 GMC Terrain

Confirmed Sales Customer

12/26/2025

Amazing staff ....great customer service ...

KHALED MAARK

12/27/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

BLOOMFIELD, NJ

Richard T|2026 GMC Terrain

Confirmed Sales Customer

12/29/2025

The best dealership on the planet! Khaled Maark is truly an amazing person and always takes care of us. We are lifelong customers because of Khaled!

KHALED MAARK

12/30/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's GMC! We sincerely value your business and look forward to your next visit. Take care!

Business Response

LYNDHURST, NJ

Kevin R|2018 GMC Terrain

Confirmed Service Customer

12/25/2025

I'm met with courtesy, professionalism and a very efficient service rep.I came my appt.time and giving time vehicle would be ready.I was dropped off at nearest diner,had breakfast with a friend who dropped me off within time giving vehicle would be done and finished the whole ordeal.Real easy and pleading experience

12/26/2025

Thank you for sharing such detailed and positive feedback. We’re pleased the coordination and timing made your visit smooth and genuinely enjoyable.

Business Response

ROSELLE, NJ

Anthony D|2026 GMC Yukon

Confirmed Sales Customer

12/26/2025

Second purchase in 30 days should

MARK HANLEY

12/27/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

NUTLEY, NJ

Raymond V|2026 GMC Terrain

Confirmed Sales Customer

12/27/2025

Always a great experience at Franks GMC

KHALED MAARK

12/28/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NUTLEY, NJ

John F|2026 GMC Terrain

Confirmed Sales Customer

12/31/2025

Very good and professional

MICHAEL VENTOLA

1/1/2026

We’re delighted your experience was professional and positive! Thank you for taking the time to share your feedback with us.

Business Response

CLIFTON, NJ

Emily A|2026 GMC Terrain

Confirmed Sales Customer

1/2/2026

Khaled was fantastic!

KHALED MAARK

1/3/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SWEDESBORO, NJ

Christian B|2026 GMC Sierra 1500

Confirmed Sales Customer

1/2/2026

Very great experience from the minute I walked in to the minute. I walked out the salesman MICHAEL V was awesome. Very smooth transaction

MICHAEL VENTOLA

1/3/2026

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

WOOD RIDGE, NJ

Anthony T|2025 GMC Acadia

Confirmed Sales Customer

1/3/2026

It was amazing. Khaled Maark was amazing. He was helpful, courteous and made the experience the best.

KHALED MAARK

1/4/2026

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's GMC! We sincerely value your business and look forward to your next visit. Take care!

Business Response

LYNDHURST, NJ

Merik K|2015 GMC Yukon XL

Confirmed Service Customer

1/3/2026

The dealership is perfect salesman. I know this guy already 10,000 years very nice very accurate and he’s doing everything where he can to help me a couple of times I bring some other cars, my friend that take care of him also.

1/4/2026

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

BROOKLYN, NY

William G|2019 GMC Canyon

Confirmed Service Customer

12/31/2025

Always prompt and courteous service

1/1/2026

We’re happy to hear our team consistently provides prompt and courteous service! Your feedback encourages us to keep delivering our best.

Business Response

WOOD RIDGE, NJ

Cristina C|2023 GMC Terrain

Confirmed Service Customer

1/1/2026

Thank you!

1/2/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

NORTH ARLINGTON, NJ

Joseph G|2018 Chevrolet Traverse

Confirmed Service Customer

1/6/2026

I always bring my truck to Franks. Matt is the person I work with usually. The service is great and the staff is always friendly and honest.

1/7/2026

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

FAIRFIELD, NJ

Stephen M|2023 GMC Canyon

Confirmed Service Customer

1/6/2026

Great service.

1/7/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

MAHWAH, NJ

Kevin M|2026 GMC Terrain

Confirmed Service Customer

1/6/2026

I worked Khaled, and the experience was excellent. He listened to what I was looking for and went over everything with me right at his desk. There was no leaving and coming back to discussion like I have experienced from other dealerships

1/7/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

WOOD RIDGE, NJ

Jean W|2024 GMC Terrain

Confirmed Service Customer

1/7/2026

Fast service and feiwdly

1/8/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

RUTHERFORD, NJ

Wendy C|2022 GMC Acadia

Confirmed Service Customer

1/8/2026

They took excellent care of me, they even offered everyone coffee.

1/9/2026

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Business Response

KEARNY, NJ

Efren O|2025 GMC Terrain

Confirmed Service Customer

1/12/2026

Excellent customer services. Fast service, very friendly.

1/13/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

NUTLEY, NJ

Peter N|2019 GMC 1500 Sierra

Confirmed Service Customer

1/6/2026

Work completed in a timely manner

1/7/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

NUTLEY, NJ

Thomas C|2023 GMC Terrain

Confirmed Service Customer

1/6/2026

As I stated in my email to Mr. Pezzola the my tire caps don't get screwed all the way closed, and I feel it's very important to complete the job..

1/8/2026

Our team has acknowledged this review.

Business Response

BLOOMFIELD, NJ

Matthew Z|2026 GMC Sierra 1500

Confirmed Sales Customer

1/8/2026

Sales staff was outstanding. Easy to work with and understand everything, definitely no pressure. Got great deal too!

MARK HANLEY

1/9/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!

Business Response

RUTHERFORD, NJ

Gina D|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

1/8/2026

Kaled was great. Super easy to work with and communicate with.

KHALED MAARK

1/9/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

LIDO BEACH, NY

Eric E|2025 GMC Sierra 1500

Confirmed Service Customer

1/10/2026

Very nice staff

1/11/2026

Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

LYNDHURST, NJ

Bridget O|2026 GMC Yukon

Confirmed Sales Customer

1/14/2026

Straight forward , no gimmicks . 2 nd vehicle we have brought from Salesman Mark Hanley and Sam Booth . Very Happy with vehicles and service . Thank you

MARK HANLEY

1/15/2026

Thank you for your thoughtful and positive feedback. We’re thrilled that Mark and Sam provided such straightforward, reliable service and that your second vehicle purchase was smooth. We truly appreciate your continued trust and support.

Business Response

NEW MILFORD, NJ

Gregg S|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

1/15/2026

It was straight forward. No dog and pony show. All facts with no wasted time. I had the feeling that I was dealing with very knowledge d truck people. I was given GM Financial first with the best rate. I was given no up sell. It was refreshing.

SCOTT MCKENNA

1/16/2026

Thank you for your feedback! We’re glad you had a straightforward and positive experience with our team. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Business Response

BUCHANAN, NY

Jesus S|2018 GMC Terrain

Confirmed Service Customer

1/15/2026

I went in for an oil change and a 15 point inspection. The dealer advised me that additional work was needed. I was given a very reasonable price for the additional work to be done. I an very satisfied with this dealership and highly recommend them.

1/16/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

NORTH ARLINGTON, NJ

Laura D|2019 GMC Terrain

Confirmed Service Customer

1/12/2026

Service is top notch, Matt is the nicest guy and always performs at his best!

1/13/2026

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

EMERSON, NJ

Joseph G|2024 GMC Terrain

Confirmed Service Customer

1/13/2026

It's just great service

1/15/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

PASSAIC, NJ

Edward W|2023 GMC Sierra 1500

Confirmed Service Customer

1/19/2026

As always the service is fast courteous. My service manager is Matt Dawson. He is very knowledgeable and friendly and keeps me up to date on everything associated with my truck.

1/20/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

LYNDHURST, NJ

Cemil T|2026 GMC Yukon

Confirmed Sales Customer

1/21/2026

Khaled was great!

KHALED MAARK

1/22/2026

Thank you for your warm and positive feedback. We’re glad Khaled helped make your visit a great one. We appreciate your support and look forward to assisting you again soon.

Business Response

CLIFTON, NJ

Pamela R|2024 GMC Terrain

Confirmed Service Customer

1/19/2026

I love Frank's GMC. I'm a long time customer. Whether sales or service their staff is the best.

1/20/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!

Business Response

LITTLE FERRY, NJ

Kenneth A|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

1/21/2026

I would highly recommend buying a new or used vehicle from Frank's GMC. From the moment I called to the time spent with the salesperson, Mike Ventola, I was at ease with the process. No pressure, no nonsense and pretty much enjoyable.

MICHAEL VENTOLA

1/22/2026

We appreciate your wonderful and encouraging review. Mike and the Frank’s GMC team will be happy to know you felt at ease and enjoyed a pressure-free experience. Thank you for recommending us, and we hope to serve you again soon.

Business Response

SO RIVER, NJ